All systems operational
Refreshed
Welcome to Swiftaid's home for real-time and historical data on system performance.
Swiftaid API
Operational
Uptime 100.000 % Apr 14, 2025
Uptime 100.000 % Apr 15, 2025
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Uptime 100.000 % Jul 11, 2025
Uptime 100.000 %
Uptime over the past 90 days 100.000 % uptime
Sandbox API
Operational
Swiftaid Website
Operational
Swiftaid Portals
Operational
Charity Portal
Operational
Incidents
Donor Portal
Operational
Incidents
Incident history
Incident with email sending
Resolved | Jun 24, 2025 | 11:55 GMT+01:00
The issue with email service has been resolved with all functions restored, while we continue to monitor the Swiftaid service, we will be resending any messages that failed during this period.
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Resolution in progress | Jun 24, 2025 | 11:11 GMT+01:00
The issue sending email messages is resolved, we are actively restoring all email functions.
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Identified | Jun 23, 2025 | 15:47 GMT+01:00
The Swiftaid service is currently unable to send Email messages, this is affecting login and account management operations.
Incident with External API
Resolved | Sep 30, 2022 | 00:39 GMT+01:00
Service levels are back at normal levels, will continue to monitor.
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Investigating | Sep 30, 2022 | 00:36 GMT+01:00
The cause has been identified and a resolution is in progress, core services should be back online shortly.
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Investigating | Sep 29, 2022 | 20:00 GMT+01:00
Increased error rate returned from API operations